Start your physio journey with a call: a practical guide!

Written by:

Ariel Desjardins Charbonneau

Scientifically reviewed by:

Alexis Gougeon

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Starting your physiotherapy journey is simple! Just call us or send us an email!

Our coordinators will ask you the right questions to guide you to the physiotherapist best suited to your condition and needs. You can also read the article: How to choose your physiotherapist? to ensure you consult the best person for your needs.

1- We will ask you to briefly explain the situation that brings you to consult and ask you questions about your goals and needs.

2- We will look at the schedule with you to assign you an evaluation slot for the first physiotherapy session that fits your availability.

3- We will give you explanations regarding the documents to fill out before the meeting, what to bring with you, where to park, how to get there, payment methods, claims to your insurance and any other questions or concerns.

Do I not need to see my doctor to do physiotherapy? What about a prescription?

It is not necessary to see your doctor before starting physiotherapy! Anyone can consult a physiotherapist directly.

Physiotherapists have been working in 'direct access' for several years to avoid duplication of work (being assessed twice by two professionals for the same problem) and to help increase the efficiency of the healthcare system by reducing the time it takes to manage patients. With their 5 years of study (bachelor's and master's degrees) focused solely on the musculoskeletal system, it is clear that physiotherapists are the experts in assessing pain in muscles, bones, joints, nerves and more!

If a medical opinion is ever required, your physiotherapist will inform you of this from the first meeting and will be able to communicate to the doctor exactly which tests, information or specific concerns he or she would like to verify. In the same way, he or she could also communicate with other health professionals you consult, with your agreement, to ensure that your treatment plan is optimized.

That being said, some insurance companies that cover physiotherapy expenses still require a doctor's prescription before reimbursing the costs. If this is the case with your insurance company, then you will need an appointment with a doctor and obtain a prescription if you wish to be reimbursed by your insurer. Check with your insurer to find out if this applies to you.

10 Quick Tips for Understanding Your Pain

The ones that have made the biggest difference in my patients' lives. 1 a day, 2 minutes.

Customer satisfaction is our top priority

At Physioactif, excellence guides everything we do, but our patients are the best ones to tell you about it. Take a look at their verified reviews to get a real sense of their experience.

4.7/5

Quick relief

4.9/5

Expertise

5/5

Listen

My experience at Physioactif Laval has been very positive. Everyone at this clinic is professional—from the receptionists, Silvia and Patrice, who are welcoming, efficient, and accommodating, to my physical therapist, Claudine Farah, who is approachable, energetic, skilled, and truly dedicated to helping her patients recover. I sincerely appreciate her precision in assessing my condition and implementing the appropriate treatment, which led to my return to work without any limitations. I highly recommend Claudine and her colleagues for their expertise, their services, and their kindness! Thank you!

Joanne Laggis Sofroniou

As someone who enjoys pretty extreme competitive sports, I’m often completely beat up ☹ It means so much to me to know that you’re always there to fix me up! I can count on both Charles and Claudine to work miracles. And they always do it on an as-needed basis, without requiring me to sign up for a “membership” like other professionals often do. I also really appreciate the “hands-on” approach you promote. You suggest exercises for me to do on my own at home to speed up my recovery. So if I want things to go quickly and smoothly, it’s my responsibility to do the exercises. That means less reliance on the therapist. Which is great. And what can I say about your front desk staff: if I could, I’d give them an 11 out of 10!!! They’re always smiling and always try to find a solution. Now that’s service! Kudos once again to your entire fantastic team. You really are the best! Alain Brousseau

Alain Brousseau

I had unbearable pain that radiated from my neck all the way to my fingertips. The physical therapist I saw quickly identified the source of the problem and provided the appropriate treatment. After just three visits, everything was resolved!

Jean-Sébastien Deslauriers

The service at Physioactif St-Eustache is fantastic. It starts with the warm welcome from the receptionists, who are always courteous and helpful. Plus, the clinic follows all government health guidelines, even during the pandemic. Since 2020, and for several months due to my bimalleolar fracture of the left ankle, my physical therapist, Ms. Sabrina, has always been attentive to my needs. She is super kind, open-minded, and funny. Her reports to my surgeon have been very helpful in giving him a clear idea of the next step in my rehabilitation. She is competent and suggests effective methods and exercises to help us reach our goal. Thank you to the entire Physioactif team for their sound advice 💙

Bouchra El Yahyaoui

Alexis provided excellent service and helped me recover from a back injury I’d had for over a year. I’m back to my full routine and feeling confident about the snowboarding season as well as getting back to physical work as a carpenter and joiner.

Charles Le Bourhis

From the very first assessment, Isabelle Ranger put me at ease by presenting the physical therapy program she had designed based on our discussions about my hip problem. The physical therapy treatments helped me recover, and the program was well-tailored to make my exercises easier, which quickly improved my comfort. Within a month, I had fully recovered from my hip problem. I can now enjoy activities such as cross-country skiing and downhill skiing.

My experience at Physioactif Vaudreuil was absolutely perfect. The follow-up care was excellent, and I received a very warm welcome at the front desk. I was in a lot of pain, and they were able to see me quickly, which I really appreciated. My physical therapist, Philippe Paradis, was more caring than I’ve ever seen. He’s very professional and attentive to his patients. He was probably destined to become a physical therapist with a last name like that ;). If I ever have any pain again, I’ll definitely go back.

I highly recommend this clinic, and a special THANK YOU to Sabrina, who helped and cared for my 8-year-old son through his rehabilitation and walking recovery following an injury. Thanks to her and her support, he was able to resume his favorite sport, walking, and running after just a few sessions. The support she provided both during and outside of sessions—including the at-home exercises—was the key to success and helped my son regain his self-confidence. Another big thank you, Sabrina

I had shoulder problems in 2022, but thanks to the treatment I received from Alexis Gougeon and the exercises he gave me, I was able to fully resume my sports activities, such as tennis and badminton. This has made a huge difference in the quality of my sports activities and my life in general.

I highly recommend Physioactif in Montreal, and Isabelle in particular. She gets a 5⭐️ across the board. I’ve seen Isabelle three times over the past few years for various ailments, and I’ve made a full recovery each time. Isabelle stands out not only for her professionalism, sound advice, and treatment plans, but also for her extreme kindness, active listening, and comforting empathy. Don’t hesitate to visit Physioactif and see Isabelle. You’ll definitely be in good hands!

Discover our physical therapy clinics

We have locations in several areas to better serve you.

Blainville

190 Bas-de-Sainte-Thérèse Road, Suite 110,

Blainville, Quebec

J7B 1A7

‍

Located in Blainville, near Rosemère, the Physioactif clinic is easily accessible to residents of the area and the surrounding communities

blainville@physioactif.com

Make an appointment

Learn more about the clinic

Laval

3224 Jean-Béraud Ave., Suite 220, Laval,

QC H7T 2S4

‍

Located in Chomedey, in the heart of Laval, the Physioactif clinic is easily accessible to people in the area

laval@physioactif.com

Make an appointment

Learn more about the clinic

Montreal

8801 Lajeunesse Street,

Montreal,

QC H2M 1R8

‍

Located in Ahuntsic, near Villeray, the Physioactif clinic is easily accessible to residents of both neighborhoods

ahuntsic@physioactif.com

Make an appointment

Learn more about the clinic

Saint-Eustache

180 25th Avenue, Suite

201 Saint-Eustache

QC J7P 2V2

‍

Located in Saint-Eustache, the Physioactif clinic is easily accessible to residents of the area and the surrounding communities

st-eustache@physioactif.com

Make an appointment

Learn more about the clinic

Vaudreuil

21 Cité-des-Jeunes Boulevard, Suite 240,

Vaudreuil-Dorion, Quebec

J7V 0N3

‍

Located in Vaudreuil-Dorion, the Physioactif clinic is easily accessible to people in the area

vaudreuil@physioactif.com

Make an appointment

Learn more about the clinic

Make an appointment now

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Written by:

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Download the article as a PDF

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Instructions

If you plan to use this component with Finsweet's Table of Contents To set these attributes, follow these steps:

Remove the current class from the content27_link item, as Webflow's native current state will be applied automatically.
To add interactions that automatically expand and collapse sections in the table of contents, select the ` content27_h-trigger ` element, add a trigger element, and select " Mouse click (tap)"
For the first click, select the custom animation " Content 27 Table of Contents [Expand]," and for the second click, select the custom animation " Content 27 Table of Contents [Collapse]."
In the Trigger Settings, deselect all checkboxes except for "Desktop and above." This disables the interaction on tablets and smaller devices to prevent bugs when scrolling.

Written by:

Scientifically reviewed by:

Download the article as a PDF

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Table of Contents